PRT-NB384 Infrared Temperature Screening System - FAQ:


Q: Can the Body Temperature Screening software be installed on more than one computer?

A: No, it is single computer use. To install on another computer, it must be removed from the first.


Q: Is the camera ONVIF compliant?

A: Yes but it is not applicable since it is a closed system designed to connect to a single computer.


Q: Will the camera operate on our Milestome CMS software?

A: No, it is a closed system designed to connect to a single computer.


Q: Can the camera be viewed across our network at security stations?

A: No, it is a closed system designed to connect to a single computer.


Q: Can the system identify the temperature of more than one person at a time?

A: Yes, though it is recommended that people follow a path past the screening station so that individuals with an abnormal temperature can be isolated easily.


Q: Can the system be supplied complete with a computer and software installed?

A: Yes, contact our sales staff to arrange this.


Q: Is there a specific operating system requirement for the software?

A: Yes, Windows 10 with the most current updates.


Q: What is the operating temperature of the camera?

A: The camera is designed for indoor user where the ambient temperature is between 16C and 32C.


Q: Can the camera be used outdoors?

A: Outdoor use is possible providing that the camera is placed in a shaded, protected area such as a field tent. The requirement for an ambient temperature in the range of 16C to 32C still applies.

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